back

OUTSOURCING TRENDS FOR 2017

19 Dec 2016 / Articles
The popular perception of ‘outsourcing’ is that of a call center in a high rise building in Mumbai or Manila. While it is true that the industry established itself around call center activities, we are now looking at highly automated business process outsourcing (BPO) companies generating billions in revenue. The environment is quickly changing, so what are the trends?
read more