ONBOARDCRM Supports “For Our Children Foundation” In The Effective Management Of CSR Processes

20.09.2016

OnboardCRM supports For Our Children foundation with the implementation of CRM platform Salesforce, which will optimize the management and operation of the Corporate Social Responsibility (CSR) department. The system will provide complete visibility and control over the management of individual and corporate donors, analysis, and raising of potential donors as well as full reporting on financial and material donations.

“Salesforce is an outstanding tool that will help us stay in touch and develop our relationship with our most valuable resources – our supporters, volunteers, partners, and donors. With the support of OnboardCRM and the efficient use of Salesforce, we will enable more socially engaged people and companies to become part of the real change in the lives of hundreds of children and families in need in Bulgaria”, shared from “For Our Children” foundation.

To achieve its mission and goals, For Our Children foundation chose the OnboardCRM team as their reliable technological partner. The Foundation was provided with a special CRM training and the necessary information and reports on the activities covered in the project.

Salesforce is one of the most popular CRM systems for NGOs, since under its “1/1/1 philanthropic vision”, it donates 1% of its product. Yana Kostadinova administered the successful implementation of Salesforce in Our Children Foundation. She is working at OnboardCRM as a Salesforce CRM Consultant. Her previous experience with non-profits include Royal Parks Foundation (UK) and Darbi Foundation (BG) as processes and requirements analyzer, consultant, database manager, and ongoing supporter. Yana is one of the few Steelbrick Brown Belt certified professionals in Southeast Europe and is Salesforce certified Administrator and Sales Cloud Consultant.