Brand Awareness and
Advocacy Services

Customers listen to other customers. We help B2B companies gain trust.

Advocacy Services

Content alone isn't marketing. We help clients use customer experience for business development. Loyalty leads to advocacy and market share growth.

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Advocacy program development

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Over 80% of tech purchases are influenced by positive online reviews. We help showcase products, services and satisfied customers, building trust through reference programs.

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Content creation & campaign support

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Reviews and testimonials instill confidence in prospects. We add a human touch to B2B, helping clients close deals faster by letting customers tell their brand story.

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Product Development

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Client-driven innovation cuts costs, boosts satisfaction, and accelerates product development. Need a clear action plan for success?

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Cross and up-sell programs

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Enhance products/services with strategic marketing and CRM. We engage your customer base, gather input, and guide logical evolution. Loyalty drives sales.

Let your loyal customers tell your brand’s story and make the difference

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Our customer relationship and sales experts will work with you to collect and popularize a portfolio curated by your installed base.

Experienced program managers

Multilingual

Multilingual agents

Digital

Digital marketing experts

Creative

Creative team

Sales

Sales optimization analysts

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Onboard has been supporting us for years and we are very satisfied with the quality of service. Mutual trust has grown. Onboard keeps getting trained and updated on our activity and portfolio. They are very dedicated.

- Carine Bowen, Global Enterprise Press Alcatel-Lucent Enterprise -

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In just one year our team accomplished more than 500 references, 72 video testimonials in different languages from all over the world, 70+ Long Case Studies and 500 short case studies. We built this reference portfolio entirely in Salesforce.com.

- Sales Manager, Onboard -

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In the past 13 years, Onboard exceeded the expected results and ROI, and met our quality & quantity requirements.

- Sales Manager, Alcatel-Lucent Enterprise -

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What customer advocacy services does Onboard provide?

We help B2B companies build advocacy programmes, create customer stories and use customer feedback to support growth. Services include reference programmes, content and campaign support, cross-selling and upselling programmes, and customer input for product development.

Relevant customer stories help buyers understand how a solution works in practice. We turn customer experience into references, testimonials and case studies that marketing and sales can use to build confidence during buying conversations.

Yes. Our programme managers, multilingual outreach teams, digital marketers and creatives can coordinate customer engagement and content across markets. We shape the programme around your audiences, customer relationships and communication needs.

We recommend starting with your business goals, existing customer relationships and gaps in your sales proof. This helps identify whether the priority is recruiting advocates, developing customer stories or using feedback to support retention and account growth.